Privacy Policy
Collection of Personal Information
It is critical that we understand our clients’ unique situations and needs. To this end, we must collect information from users of our website. In addition to information you provide about your legal situation and needs, we may collect additional information, including: (a) Personally identifiable information, such as your name, address, telephone number, email address, employment information, credit card information, and billing address; (b) Anonymous demographic information, such as your zip or postal code, age, gender, and preferences; (c) Information about your computer hardware and software, such as your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, and Internet Service Provider; and (d) Information regarding your use of our website, such as pages visited, links clicked, text entered, and mouse movements.
Use of Personal Information
We may use the personal information we collect to evaluate your request for services, deliver the services you request, evaluate whether we are able to represent you, and to improve our services and website. So that we may identify and connect you with the appropriate legal service provider, we may share your personal information with other law firms and service providers.
We may use your personally identifiable information to inform you of other products or services available from us and our affiliates. We may also use your personal information to send you newsletters, legal updates, event information, marketing communications, research and opinion surveys about our services, and other information that may interest you.
We use personal information to facilitate your use of our services and website, such as to facilitate your requests for a free case evaluation and determine your legal needs; to provide you with legal and other services, information and features you request; to create, manage, and monitor your account; to respond to your inquiries and communicate with you, including placing calls or sending texts using any automated technology, including prerecorded messages; to operate, troubleshoot, and improve this website, our business and the providing of goods and/or services; to process your transactions, invoices, and settlement payments; to understand your interests, personalize your experience on this website, and deliver information about products and services relevant to your interests; respond to your inquiries and requests for customer support; and enable security features for this website, such as by sending you security codes via email or SMS, and remembering devices from which you have previously logged in; and for the purpose for which the information was provided.
We do not disclose, rent, sell or otherwise make available your personal information to third parties for direct marketing purposes.
We may use aggregated or anonymized information for remarketing with Google Analytics, for ad targeting, for trend analysis, to administer or provide our services, to improve customer service, to troubleshoot our website or servers, to track user movement, and to gather demographic information for aggregate use. Users can opt out of some advertising features by visiting Google or the NAI consumer opt-out page. We may freely publish, disclose and use aggregated or anonymized to or with third parties.
We may disclose personal information to comply with laws, regulations or other legal obligations; to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties; to enforce our agreements, Terms of Use or this Privacy Policy or agreements with third parties; to initiate, render, bill, and collect for amounts owed to us; or for crime-prevention purposes. Furthermore, information about our customers including personal information may be disclosed as part of any transaction or sale in which personal information could be transferred to a third party as one of our assets.
Cookies
We use cookies and other technologies such as log files, web beacons, tracking pixels, mobile identifiers, and analytic tools and services to automatically collect personal information about you. We may also allow our third-party service providers and/or business partners to use these tracking technologies or engage others to track your behavior on our behalf. You may accept or decline cookies.
Text Messages
If you provide us with your telephone number, you consent to receiving communications via text messages to that number and waive any rights you may have under the Telephone Consumer Protection Act. You may contact us at any time, however, to opt out of receiving such texts.
Information Security
We take commercially reasonable measures to secure and protect the personal information we collect from unauthorized access, use or disclosure. However, no security system is impenetrable. Moreover, no data transmission is guaranteed one hundred percent secure. Therefore, we cannot guarantee the security of information you transmit to or from us. Accordingly, we disclaim liability for the theft, loss, or interception of, or unauthorized access or damage to, your data or communications by using this website and our services. By using our website or services, you acknowledge that you understand and agree to assume these risks.
Children’s Privacy
We do not knowingly collect personal information online from children under the age of 18. Please contact us if you believe we may have collected such information.
Users Outside the United States
We are headquartered and operate within the United States. Accordingly, your personal information may be transferred to, stored or processed in the United States, where our server(s) and database(s) are operated, and other locations outside of your home country. The information we collect may be subject to access requests from government agencies of these countries. Please note that the data protection and other laws of these countries might not be as comprehensive as those in your home country.
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